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FAQ's

Where is my order?

Due to Coronavirus, you may be experiencing some delays on your order arriving. Please note that it can take 20 to 40 days for your order to arrive. If you do experience longer than 40 days, please contact us.

How can I track my order?

You can track your order here

Why isn't my tracking code working?

Once your order has been processed, you will receive an email confirmation letting you know that your order has been shipped and this email will contain your tracking code. Your tracking code can take 1 to 3 days to be activated. 

What are your shipping costs?

We offer free, worldwide delivery.

What is your refund policy?

You can see our returns and refunds policy here

Where is my order coming from?

We work with suppliers all over the world including USA, China, Portugal and France. If you have ordered more than one item, they may arrive separately depending on what they are as our clothes, yoga equipment and Eco related products are provided by different suppliers.

Need more help?

Please contact us here
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